Water and Flood Emergency | Water Damage Restoration
Water Damage Restoration | Flooded Basement | 24 Hour Service | Flood Emergency | Carpet Cleaning

Water Emergency Services

When disaster strikes, Duo-Care strikes back through our water damage restoration services! Floods, water intrusions or plumbing failures cause rapid damage to your property and possessions. Duo-Care provides 24-hour emergency rapid response, in most cases less than one hour from the time of your phone call.

We are IICRC certified in water mitigation and structural drying with the goal to save, dry, and clean as much property as possible. This reduces tearing out and replacing expensive building materials. In most cases (unless severe damage has occurred), we can save, dry, and clean:

Carpet, Drywall, Padding, Base Moulding, Cabinets, Hardwood Floors, Upholstered Furniture

Click here to learn what to do if you have a water emergency in your home and are in need of our water damage restoration services.


Have a water emergency? Give Duo-Care a call now! - (586)263.9930

Call the Company You Can Trust!

  • Sump-Pump Failures/Flooded Basements
  • Sink/Laundry Tub Overflows
  • Burst Pipes (Plumbing Issues)
  • Modern Drying Equipment and Techniques
  • We Will Work With Your Insurance Company
  • Certified in Mold Remediation
What to do when have have a flood in your home

When flooding effects the area you live, it can be an overwhelming experience. We at Duo-Care are here to help. Duo-Care has laid out 5 steps that walk homeowners through the experience of water damage. Read our 5 steps below.

  1. Contact Duo-Care at (586) 263-9930 where we can get a crew out to start containing the damage and saving your house. We will also be able to suggest a plumber if needed. Our emergency response for water damage restoration is 24 hours a day and 7 days a week.
  2. Contact your Insurance provider to check on your coverage and make a claim.
  3. Duo-Care arrives and assesses the damage through moisture mapping** and begins the water removal and drying process.
  4. Cleaning and repairs to the affected areas. Duo-Care takes great effort to avoid any unnecessary property damage whenever possible, keeping the cost of your service as low as possible.
  5. Structural repairs if necessary.
** Moisture Mapping: During our moisture investigation of your home or building, we evaluate the extent and degree of water damage by performing moisture testing and mapping. We do this by taking moisture measurements at the suspect source (leak site) and at incremental spaces surrounding the source. We document our field test results on a floor plan which gives us an excellent visual of the target area and beyond. This is standard practice in all of our water source investigations and is included in all of our reports.